Portmark FSVP Document Service
Mon–Fri · replies same day charaf@portmark.net

Foreign Supplier Verification Program · 21 CFR Part 1, Subpart L

Your suppliers won't send the documents. We get them.

Portmark chases your foreign suppliers, in their own language, for every certificate, audit and lab result your FSVP file needs. Then translates them, checks each one against the facility that actually ships you food, and tracks every expiry date.

Start with one supplier, free

No account, no contract, nothing to install. Reply with one supplier and we begin.

Supplier file PM-0148 · rev 3
Agrícola San Miguel S.A. de C.V. · Michoacán, MX · avocados, limes
Third-party audit certificateexpired 14 Mar 2026 Expired
Agricultural water testingrequested 3× since 12 May Missing
Pesticide residue COA, lot AV-2608issued 02 Aug 2026 Current
Harvest & packing proceduresrenews 11 Jan 2027 Current
Produce Safety Rule attestationexpires in 24 days Renew
5 documents · 2 outstanding See the full sample file (PDF)
First supplier file free. Then $199/month.
Flat rate, every supplier, cancel any time. No per-document charges.
Send us one supplier

What the file needs, and who gets it

An FSVP inspection is records-based: an investigator asks for your supplier file and reads what you produce. The documents live with your suppliers. Getting them out is the work.

What the file needsWhat Portmark does
Documents obtained from each foreign supplierWe email your suppliers directly, in their language, and follow up on a set cadence until the document arrives, or until we can show in writing that it can't be had.
Records legible and in EnglishEvery original is filed with an English translation alongside it, so nothing has to be found and translated while an inspector waits.
Evidence that matches the actual supplierWe check each document against the facility that ships you food. A certificate in the parent company's name is the commonest mismatch and the easiest to miss.
Current, unexpired documentsExpiry dates are read off the documents themselves. We start asking for the replacement before it lapses, so the file doesn't drift out of date again.
Determinations and sign-off by your qualified individualNot us. This is yours. We hand your qualified individual a complete, current file so their review is judgment, not archaeology.
44%of FSVP inspections ended in a violation, FY2024

The rule itself is not the hard part. Your qualified individual already knows it. The hard part is that the evidence sits with your suppliers, in their formats and their languages, and it expires.

Certificates lapse. A supplier changes a production site and nobody sends the new audit. Emails go unanswered for weeks. That chasing is administrative work and nobody's job, so it goes on a spreadsheet, and the spreadsheet quietly falls behind. Then an inspector asks for the file.

How it starts

The smallest possible commitment: one supplier, no paperwork from you.

  1. You send one supplier

    Their name and what you import from them. That is the whole onboarding.

  2. We build that file free

    We chase the supplier, organise what comes back, and show you what is still outstanding.

  3. You decide

    If the file is worth having, we keep every supplier current. If not, you keep the file anyway.

Straight answers

We already got a warning letter.
Then the documents are the urgent part. Send us the supplier named in the letter and we start chasing today. The first file is free, so there is nothing to arrange first.
Are you consultants?
No, and that is deliberate. We do not determine hazards, evaluate suppliers, or tell you whether you are compliant. Those are your qualified individual's calls. We do the part nobody wants: getting documents out of suppliers who do not reply, and keeping track of when they expire.
Can you be our qualified individual?
No. FSVP requires a qualified individual to make the determinations and sign off, and separately requires a qualified auditor for onsite audits. We are neither, and we will say so plainly rather than blur it.
Our suppliers don't speak English.
Most don't. We write to them in their own language and file an English translation next to every original.
What if a supplier simply won't send something?
It goes in the file as outstanding, with the dated record of every request we made. A documented trail of attempts is worth considerably more than a silent gap.
CA

Who you are dealing with

Portmark is run by Charaf Azzaoui. One person, not a call centre and not a subcontracted back office. You deal with the same person who writes to your suppliers. That is a limit on how many importers we can take on, and it is also the reason the chasing actually gets done.

charaf@portmark.net

First file freethen $199/month Start with one supplier